I hate Ryanair, March 16

A long time ago I decided NEVER to travel with Ryanair again. They're bad, with unpleasant policies, bad terms and I do not trust their safety (or NON-safety). More often than not they're not that much cheaper either. But then I was to book my trips for the spring semester in January and I was foolish enough to check out Ryanair – since SAS and Easyjet were very pricey one specific day. The ticket being MUCH cheaper I booked it despite my earlier resolution. I decision I was to regret. IN February I received an e-mail that my flight had been rebooked from the evening to early morning – no go! I was able to apply for a refund on line, since the change to the schedule was more than 3 hours.I received no confirmation. Mid March I started to grow concerned, reapplied, no confirmation. When the day passed when (according to ryanair) my application should have been processed I decided to phone them up. From Sweden one has to call a service line, i sort of English, that costs around 40p a minute. Happyhappy joyjoy. After a lot of explaining from my part I got a lazy answer: my application was logged in the computer. That's something at least. It wasn't until March 27 that I received a confirmation, by mail, that the fare would be credited to my account. Don't fly Ryanair. The price isn't worth the trouble.